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Responsible Gaming

Responsible Gaming Policy – PinkoBetting Canada

Our Promise

At PinkoBetting Canada, we want every player to enjoy sports betting and online gaming in a safe, controlled, and balanced way. Most players gamble responsibly, but for some, betting can become a problem. This policy explains our safeguards, available tools, and helpful resources to ensure you stay in control.

Recognizing Problem Gambling

It’s important to be aware of behaviours that could signal an issue. Ask yourself:

  • Do you bet more than you can afford to lose?
  • Have you tried to recover losses by placing bigger or riskier bets?
  • Do you gamble to escape stress, boredom, or personal problems?
  • Have you neglected work, school, or family because of gambling?
  • Has gambling caused tension in your personal relationships?

If you answered “yes” to more than one, you may be at risk. We recommend taking a confidential self-assessment here: Gamblers Anonymous 20 Questions.

Self-Exclusion Program

Our self-exclusion feature allows you to block access to your account for a chosen period:

  • 1 year
  • 3 years
  • 5 years
  • 10 years
  • Lifetime (permanent)

How to activate:
Sign in to your account, go to the Responsible Gaming settings, or email [email protected]. Once active, self-exclusion cannot be reversed until the set period ends. Lifetime exclusions are permanent.

Cooling-Off Periods

If you only need a short break, you can choose a cooling-off period:

  • 24 hours
  • 7 days
  • 1 month
  • 3 months

During this time, your account will be paused, deposits will be disabled, and betting will be unavailable until the chosen period ends.

Where to Get Help

If gambling is negatively impacting your life, you can access free, confidential help from:

Preventing Underage Gambling

PinkoBetting strictly prohibits anyone under the legal gambling age from using our services. Any underage accounts will be closed, winnings forfeited, and funds returned.

Our measures include:

  • Age verification during account registration
  • Requests for proof of age at any time
  • Marketing targeted only at legal-age players

Parents and guardians can use online blocking tools such as:

Tips for Safer Betting

  • Set a personal spending or deposit limit before you start.
  • Take breaks to keep a healthy perspective.
  • Avoid gambling when stressed, tired, or under the influence.
  • Never chase losses — treat betting as entertainment, not income.
  • Balance gambling with other activities and responsibilities.